On & Off The Grid

Dispatches from the global solar revolution
Yingli Solar Australia Product Warranty

What The Solar Industry Could Learn From Apple

By , in Markets, Technology
Identifying the batch defect, notifying the public and providing them with a complimentary replacement highlights the importance they place on rectifying product issues and customer support. The crucial component of this is apart of the in-store exchange process where a serial number must be provided and confirmed.